The Challenge
Digitaid needed a comprehensive order management platform to synchronize with the Jet.com marketplace API. The system had to handle the full order lifecycle — from product listing and inventory management to order fulfillment, shipment tracking, returns, and refund processing — while supporting multiple merchants and calculating marketplace fees and commissions.
Our Approach
Daiviksoft built a Java-based order management platform with Hibernate ORM, featuring 37+ database tables for complex merchant-product-order relationships. The system integrates with the Jet.com API for real-time marketplace synchronization, manages SKU inventory with product attributes, tracks shipments across carriers, and handles returns and refunds with detailed reason codes. A fee adjustment engine calculates commissions and marketplace charges.
Key Deliverables
- Multi-merchant order management with Jet.com API synchronization
- Inventory SKU management with product attributes and alternate images
- Full order lifecycle: placement, acknowledgement, fulfillment, shipment tracking
- Return and refund processing with detailed reason codes
- Fee adjustment engine for commission calculations
- Fulfillment center (FC) management
- Data import/export (CSV, XLS)
- 37+ table database schema with complex entity relationships
Results & Impact
Digitaid launched a production order management platform enabling multiple merchants to synchronize inventory and process orders through the Jet.com marketplace. The system handles real-time order state management, automated fee calculations, and comprehensive shipment tracking across the full order lifecycle.